“You know what ATM stands for,” asks the voice coming from what we know to be an Automatic Teller Machine.
The unsuspecting customer proceeds to answer that question like any one of us probably would.
“That is correct…..normally…..but today you’re wrong. “I’m an Automated Thanking Machine,” replied the ATM.
As a part of its "TD Thanks You" campaign, TD Canada Trust asked branch employees to select some of their favorite customers for a special surprise. The selected customers were told that they would be assisting in testing out a new ATM; however when they approached the ATM machine, it started to talk to them. The machine called them by name and began to discuss personal details that were only related to that individual customer.
The machine asks one customer, “You’ve been helping your daughter out, is that correct?”
Each selected customer received gifts that only they would appreciate. Forty more customers that weren’t selected also received gifts simply for being at the right place at the right time.
This video was posted to YouTube on Sunday and already has over 5 million views! What a great way to thank customers for their loyalty.