Texting 911 for Emergencies - myfoxcarolinas.com

Texting 911 for Emergencies

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CMPD is working towards a new technology that could help many people in dire situations. This technology would give people in the Charlotte-Mecklenburg region to text 9-1-1 instead of picking up the phone.

Aimed at helping the deaf, this technology could also help burglary victims as well as domestic violence victims.

Stephanie Butler was in an abusive relationship for four years.

She never called police because she was afraid to make the call and have her abuser hear.

You must still provide your location as CMPD will be able to locate you relative proximity but not give an exact location.

Captain William Boger also worries that texting will lack urgency. He says texting is a flat conversation and a 911 operator may not know whether to dispatch fire, police or EMS because they cannot hear the person's voice.

Captain Boger pointed out that CMPD still wants people to use phone calls as their primary means of contacting 911. This technology is not available yet but will be in the coming months.

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